Completely Satisfied... that's our goal!Read what your friends and neighbors say about Nassief's Sales and Service Teams!
Outstanding People and Dealership!
Had intended on purchasing a
2015 and came away with a different vehicle instead because of the show room
display. Staff was very accommodating to us, in spite of our vehicle change
mid-stream through our purchase agreement. Plus, since we were going down to
one car and was unable to get to the dealership before the sale expired, they
came to the house with the original vehicle I wanted and took back both our
trade in vehicles to the dealer and left us with their vehicle overnight. So,
the appraisal was down on the trade ins buy the time we arrived the next day. I
have never had the dealer ship come to the house before to sell a vehicle. That
goes above and beyond customer service and shows that this salesman is a true
go getter for your dealer ship. It saved me a lot of time as far as vehicle
selection and being out in the winter element to look at the cars available on
the lot. We've dealt with this dealer before and have always had good customer
service and vehicle car, so that was one of the reasons we sought them out
again and I'm so glad we did! Linda S.__________________________________________________________________________________________________________________________
This is the only service department that I trust-Sandy is a gem-the mechanics are first rate.I enjoyed dealing with Joey Streets too. David T
Explorer. Ron Massucci went above what he had to help us. Both ladies with the
financing were great in explaining our options also. I would return to Ron to
buy another vehicle. This is our second purchase there since he joined your
I purchased a 2014 Toyota RAV4 in September 2014.....from you. Have really enjoyed the SUV and have never had an issue with Service. Our Salesman, Joey Streets, recognized us right away with a friendly greeting....the Service Department always friendly!!!! Always feel comfortable and know my vehicle is in good hands! - Brenda D.
All associates were extremely friendly and helpful. The service was timely and I felt appreciated as a client. I also love the fact that you are a pet friendly establishment! Not only is it pleasurable to bring my four legged companion you make my life easier because I was able to combine personal tasks, service and vet visit!!!! Thank you for how you manage your business and how you treat your customers. I make sure all my friends know that your dealership is a hidden gem in our community. Thank you!! ---Louise L.
Staff squeezed me in for an oil change and tire rotation on short notice before I went on vacation. ThanksLeslie B.
I had a recall done. The service agent was friendly. There was fresh coffee while I waited. It took the expected time. It was a good experience.Raymond B.
The service, staff always respectful, professional and pleasant. Very clean restrooms and waiting area. We came to Nassif because of the above and of course the owners attitude and contributions to the humane society and love of dogs--Sally P.
Scheduled online for recall issue in the morning. The apt was set for that afternoon, confirmation rec'd immediately. I thought it would be a while to check out and/or fix, but they took it right in and replaced the coil. I was in and out in less than 1 hr. Now that is what we want/need - quick service, no 1/2 day waiting around. Great. And I do plan to purchase new Hyundai Santa Fe from Nassief in Jefferson OH when my old one wears out. (These just seem to run forever!) Love mine. - Linda L.
The Nassief Team is so wonderful I always have a great experience anytime I go there when I first bought my car Greg Leary was wonderful he helped me out so much and knew exactly what I wanted it seems my Toyota was made just for me. My family had always been a Chevy Gmc kind of family and no one ever bought from a different company but I love this toyota so much. Thank you to everyone the service Department is great they always tell me my estimates and they are so close in the price range when I go to pay for it. Don in service is great also he is always so kind and considerate and very friendly. I tell everyone about your company so hopefully you will have many more people to come and buy some automobiles or trucks. Great job Nassief keep up the good work!!!!! June C. ________________________________________________________________________________________________________________________________
The staff was very helpful. I wanted to mount 4 snow tires and they performed that task and re aligned the car very quickly and professionally. William J.
I like the drive through drop off and pickup. Everyone was very helpful. James K.
I purchased a 2011 Toyota Camry. The service was excellent and my salesman Colton Hinkle went above and beyond my expectations. I love my new car and it handles wonderful in the snow which is a plus. Ill definitely be returning for my next vehicle purchase. Marisa L.
My experience was pleasant. The service was prompt and thorough. The facility was very clean and staff friendly and pleasant. Mark M.
I had a very enjoyable experience when I had service on my car. All staff were very helpful and friendly. They answered any questions I had. Free drinks and fruit were available while I waited in a comfortable waiting area with a TV, reading material' and I believe a play area for children. When I arrived for the service, my car was so dirty with snow, slush and salt. When I left, my car was clean and it was such a delight to be in it. I would recommend this very client friendly dealership to everyone. Susan G.
60,000 mile oil change, tire rotation and checkup. Everyone was courteous and prompt. Loaner car was provided and staff was friendly. Good communication through the day while I was at work to let me know of extras that needed attention (air filters and wiper blade) and to get approval. Couldn't ask for more. --Thomas P.__________________________________________________________________________________________________________________________________